We take tech off your plate.
Support Packages
Science On Call is a human-powered, tech-enabled support platform built for multi-unit restaurant operators and their teams. We take IT headaches, tech-stack issues, and menu management workflows off your plate with a monthly subscription tailored to your business and SOPs.
$79 / Month per Location
24/7/365 support to help augment your existing team. Basic troubleshooting, then warm hand-offs via escalation. Includes:
Menu Edits/86’ing
Scheduled & Unscheduled Hours Changes
Password Resets
Onboarding & Offboarding Employees
SOPs/Employee Manual & more!
$379 / Month per Location*
Our best-in-class support team to manage all of your queries, end-to-end, so your team can focus on what matters most. Includes:
All of Science Sidekick coverage
Full Hardware/Software Troubleshooting for your Tech Stack & Equipment
Escalation to your Specific Vendors & Technology Providers
*20 units or more? Reach out for enterprise pricing!
Other Science Offerings
$49 / month per location
Keep your restaurant connected — even when your primary internet service goes down.
We provide the hardware to monitor your network and automatically switch you to a secure 4G LTE connection within moments of your primary internet service going offline.
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While your point of sale system might be able to go into “offline mode” and process credit cards collected in person later, that simply isn’t good enough when you rely on online ordering and delivery platforms to send live orders to your restaurant. If your restaurant goes offline without a backup, you may as well be closed for the day.
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This backup internet package is a flat-rate monthly subscription that covers the hardware rental fee, all data usage incurred, and also includes advanced monitoring and notifications from the 24/7/365 Science On Call alert system.
$39 / month per location
Smarter Guest Wi-Fi. Collect visitor emails through simple branded landing pages. Own your customer data.
Forget about complex, expensive, proprietary guest Wi-Fi hotspot systems that hijack your guest data.
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Science_Guest enables Ubiquiti UniFi, Cisco Meraki, TP-Link Omada, Juniper Mist, and Cambium cnMaestro wireless access points* to become powerful marketing collection tools for you. Direct guests to a branded landing page and integrate real-time with your favorite email marketing platforms, including Mailchimp, HubSpot, Klaviyo, and many others! (You will be responsible for any subscription fees associated with these email marketing services directly.)
* You will need administrator access to compatible Wi-Fi hardware. Several other enterprise networking platforms are supported—just ask! We can help you take control of or purchase appropriate equipment, if required.
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This flat-rate subscription covers Wi-Fi hotspot setup and service, basic Wi-Fi/Internet uptime monitoring, and integration setup with 3rd party email services. If needed, we can also set you up with the free tier of Mailchimp to get you started!
Book a Demo for a la carte pricing
Our packages are built to cover the most common restaurant needs but you’re welcome to build a package that is unique to you.
Our services include front and back-of-house tech, networking, online ordering, integrations, operations tools, marketing, security, and more. See a full list below.
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Point of Sale (POS) Systems
Payment Processing Hardware
Kitchen Display Systems (KDS)
Self-Ordering Kiosks
Digital Menu Boards
Guest-Facing Tablets
Handheld POS Devices
Printers (kitchen, receipt, label)
Barcode Scanners
Customer Display Screens
Label Printing Systems
Temperature Monitoring Sensors
Inventory Management Systems
Food Safety Compliance Tools
BOH Tablets or Touchscreens
Time Clocks / Staff Check-In Terminals
WiFi Access Points
Modems and Routers
Firewalls
Ethernet Switches
Battery Backup / UPS Units
ISP / Internet Connectivity
Cellular Failover Devices
Online Ordering Platforms
Third-Party Delivery Aggregators
Tablet Consolidators
Virtual Brand / Ghost Kitchen Tools
QR Code Ordering Platforms
In-House Delivery Management Systems
Delivery Logistics Software
Scheduling Software
Payroll and Timekeeping Systems
Employee Communication Platforms
Performance Dashboards
Enterprise Management Portals
Email + Productivity Tools
Loyalty + Rewards Programs
Gift Card Systems
Email Marketing Tools
CRM / Guest Database Tools
Feedback + Review Management
Social Media Scheduling Tools
CCTV / Camera Systems
DVR/NVR Storage Systems
Alarm Systems
Access Control Systems
Email Administration
Networking/Internet
Office Printers
Licensing Admin
SOPs // Recipes
Employee Handbook